Privacy Policy

At Hush Textiles, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping & Billing Address
  • Payment Information (processed securely through our payment partners)
  • Order History
  • Device and browser information (through cookies)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our website and shopping experience.
  • Inform you about new collections, offers and promotions (only if you choose to receive them).

3. Payment Security

We do not store your debit card, credit card, UPI PIN or banking details.

All online payments are processed securely through trusted payment gateways.

4. Sharing Your Information

Your personal information is never sold or rented to anyone.

We may share your information only with trusted service providers such as:

  • Courier partners for delivery.
  • Payment gateway providers for secure payment processing.
  • Government authorities if required by applicable law.

5. Cookies

Our website may use cookies to:

  • Improve website performance.
  • Remember your preferences.
  • Analyse website traffic.
  • Enhance your shopping experience.

You can disable cookies through your browser settings if you prefer.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure.

7. Marketing Communication

If you subscribe to our updates, we may send you promotional emails, SMS or WhatsApp messages about new arrivals, offers and collections.

You may opt out of these communications at any time.

8. Third-Party Services

Our website may use trusted third-party services such as payment gateways, courier companies, analytics tools or social media platforms.

These providers have their own privacy policies, and we encourage you to review them.

9. Your Rights

You may contact us at any time to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal data, where legally permitted.
  • Unsubscribe from marketing communications.

10. Changes to this Privacy Policy

Hush Textiles reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page, and the updated policy will become effective immediately.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

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